Glenorchy City Council is committed to the safety and wellbeing of children and young people.
We have zero tolerance for child abuse and harm, and all Council staff are obligated to prioritise child safety and report any conduct of concern.
Our policies and commitments
- Statement of Commitment to Safeguarding Children and Young People
- Safeguarding Children & Young People Policy
- Child and Youth Safe Organisations Framework (also available in translated versions)
Reporting a concern
If you are worried about the behaviour of an adult towards a child:
- Emergency?
Call 000 immediately. - Incident at a Council event or program?
Contact Council by email at gccmail@gcc.tas.gov.au, phone 03 6216 6800, or use the online webform. - Anywhere in Tasmania?
Use Tell Someone to report to the Tasmanian Government. - Need advice or to refer a child abuse matter?
Call the Advice and Referral Line (ARL) on 1800 000 123.
What happens when you report a concern about a Council worker
- Contact Council with details of what happened — when, where, who was involved, and what you saw or heard. You may report anonymously.
- Trained staff will review the information and follow up in accordance with the Tasmanian Government’s Reportable Conduct Scheme. Relevant authorities such as Tasmania Police or the Office of the Independent Regulator may be notified. All information is kept private and confidential.
- The worker will be stood down from any activities involving children while an investigation takes place.
- Any other organisations the worker is involved with may also be notified.
- Once complete, an investigation report with recommendations will be shared with all relevant parties.
Record keeping
Under Tasmanian law, records relating to child abuse must be kept for 125 years from the child’s date of birth, held securely and confidentially.
Support is available
- Support for adults
- Support for children and young people
- Lifeline Tasmania — 13 11 14
- Kids Helpline — 1800 55 1800
For more information, contact Council at gccmail@gcc.tas.gov.au or 03 6216 6800.
Unsure what something on this page means? Check out Our Glossary.